L.E.A.D. IT announced as headline sponsor of Derby Inclusion INSET Day
Fully Managed IT Support
Proactive, secure and scalable IT services delivered by a team that understands the realities of schools, Multi Academy Trusts and modern organisations.
At L.E.A.D. IT Services, fully managed IT support means more than resolving issues – it means the ability to support your entire IT strategy and environment. We work as an extension of your team, delivering reliable day-to-day support alongside strategic guidance that strengthens safeguarding, improves performance and supports long-term growth.
One Partner. Total Accountability.
Our fully managed service brings every aspect of your IT under one expert provider. From frontline support to long-term planning, we ensure your systems are secure, consistent and aligned with your organisation’s goals.
We don’t wait for problems to arise – we proactively monitor, maintain and optimise your environment to keep everything running smoothly.
Unlimited helpdesk support
Proactive monitoring and maintenance
On-site and remote support
Device and user management
Network and infrastructure oversight
Vendor and supplier management
Education-first IT Support that understands your environment
Unlike other IT providers, L.E.A.D. IT Services is built around the needs of education first. We understand the operational pressures, safeguarding responsibilities and governance requirements that schools and Multi Academy Trusts face every day.
Our support model reflects this – delivering consistent, reliable IT across every school while enabling Trust leaders to maintain control, visibility and confidence.
Safeguarding-aware support teams
Experience across Multi Academy Trust environments
Alignment with DfE expectations and best practice
Structured, Trust-wide IT environments
Safeguarding-aware support teams
Our safeguarding-aware teams ensure student safety through secure systems such as Student Keeper, monitoring and rapid risk response.
Experience across Multi Academy Trust environments
We support Multi Academy Trusts with scalable solutions, understanding complex structures and shared services
Alignment with DfE expectations and best practice
Our services follow Department for Education guidance, ensuring compliance, security, and effective IT management.
Structured, Trust-wide IT environments
We create structured IT environments that standardise systems, improve efficiency, and enhance trust-wide collaboration.
More than just support – A Strategic IT Partnership
We don’t just fix issues — we help you plan for what’s next.
Our consultant-led approach ensures your IT environment evolves alongside your organisation, supporting growth, improving efficiency and reducing risk. We work closely with leadership teams to ensure technology is aligned with educational outcomes, operational priorities and financial planning.
IT roadmaps aligned to Trust strategy
Budget forecasting and lifecycle planning
Standardisation across schools
Ongoing optimisation and performance reviews
Multi Academy Trusts we support with fully managed IT services…
"lt has been a pleasure to work with L.E.A.D. IT Services at Portway Juniors and I am very pleased to extend that relationship with the newly formed Odyssey Collaborative Trust. We have always received a first class service and nothing is ever too much trouble for them. We look forward to a long professional relationship together."
Adey Greaves CSBM – Chief Operations Officer.
Managed IT support: your questions answered
Managed IT support means an external provider takes ongoing responsibility for your IT for a fixed monthly fee. That covers helpdesk, monitoring, maintenance, security and strategy. Instead of paying for fixes when things break, you get proactive support that stops problems happening. L.E.A.D. IT Services provides fully managed IT support for schools, Multi Academy Trusts and businesses across Derby and the East Midlands.
Our managed IT support is typically priced on a per user or per device -per month fixed fee, depending on the type of business needs, risk levels and number of onsite support days required. Packages include unlimited helpdesk support and proactive monitoring, so there are no surprise call-out charges. We’ll give you a fixed quote after a free IT support review.
Our typical packages include unlimited helpdesk support, proactive monitoring and maintenance, on-site and remote support, and device and user management. They also cover network and infrastructure oversight, plus vendor and supplier management. For schools and trusts we add IT roadmaps, budget and lifecycle planning, and safeguarding through StudentKeeper filtering & monitoring.
For most organisations, a managed service gives you more for a similar cost. You get a whole team of specialists rather than one person, with cover for holidays and sickness, plus cyber security, network and strategic expertise.
Yes. We’re based at Pride Park, Derby, and our technicians support schools and businesses on site across Derby, Nottingham and the East Midlands. Most issues are fixed remotely within minutes, with engineers on site for hardware, network and project work.
Yes, MATs are a core part of what we do. We currently support trusts including REAch2, Embark Federation, Flying High and Odyssey Collaborative Trust. We standardise systems across schools, centralise purchasing and security and give trust leaders one IT roadmap and budget forecast for every academy.
The DfE expects all schools to meet its core digital and technology standards by 2030. These cover broadband, networking, cyber security, filtering and monitoring, and digital leadership. As your managed IT provider we audit you against each standard, close the gaps and give you the evidence for governors and Ofsted.
Ready to take control of your IT?
Whether you’re looking to improve performance, strengthen safeguarding or plan for future growth, our team is here to help. Speak directly with the L.E.A.D. IT Services education IT specialists and discover how your current environment can be improved.
