Terms and Conditions

Terms & Conditions of Sales and Call Out Charges


Goods - We remain owners of the goods you purchase until you have both paid for all of them in full and also paid all other monies due to us from you under any contract or arrangement. You agree to give us the right to enter your premises at any time where the goods are stored so that we can retrieve and resell them if they are not paid for. Until title passes to you under this condition you must: (i) keep the goods stored separately and clearly identifiable as belonging to us; (ii) not remove any branding or identifying marks; (iii) keep them fully insured for their full replacement value against any loss, damage or destruction; (iv) not sell, transfer, charge, mortgage, pledge or grant any lien over, the goods. This applies to all goods we supply to you and to any money owing in respect of any transaction with you.


Terms of business to business invoicing - all invoice queries should be raised within 30 days of the date of issue. If queries are recieved after this time we withold the right to respond to the query and the invoice will be deemed as payable.


Terms of business to business late payments - we reserve the right to add statutory interest to any late payments at a rate of 8% plus the Bank of England base rate.


Call out charges - pre-quoted call out charges will still be deemed payable, in the event that our engineer is unable to resolve the issue during the call out visit. Call out charges are to cover our costs.


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