L.E.A.D. IT Services

Remote Support

Supporting you wherever you are

Support from Work or at Home

Friendly and Experienced Staff

Managed Service Desk

Multiple Support Channels

Support wherever you need it

We can support you, regardless of location. With our remote support packages we can ensure that you are supported where ever you are. We have a friendly and dedicated remote support team who are on hand via our multiple support channels to ensure that you get the help you need when you need it!

If your staff or customers work from home, work from multiple locations or you just require a support package that doesn't need on-site visits, our remote support packages can be just what you need. Report your issues via the support channels and our Managed Service Desk will ensure that your issue is looked at swiftly by our Remote Support Team.

We can keep you up to date with reports and analysis of your tickets, making sure you're fully in the know about what is happening with your support.

A person at the end of a phone

Part of our remote support package includes a large service desk, our technicians are always happy to help. Each one of them being experienced and on hand to make sure your call is dealt with efficiently.

Service with a smile

No matter how big or small your issue may be, our team's priority is to make sure you're happy with your support. Our remote team strive to make sure that not only is your issue is resolved in a timely matter but that the experience is always pleasant and positive.