Privacy Notice

Privacy notice for our customers

Under data protection law, individuals have a right to be informed about how the company uses any personal data that we hold about them. We comply with this right by providing ‘privacy notices’ (sometimes called ‘fair processing notices’) to individuals where we are processing their personal data.

This privacy notice explains how we collect, store and use personal data about staff and students.

We, L.E.A.D. IT Services are the ‘data controller’ for the purposes of data protection law.

Our data protection officer is Bobby Thandi (see ‘Contact us’ below).

 

The personal data we hold

Personal data that we may collect, use, store and share (when appropriate) about students and staff includes, but is not restricted to:    

  • Contact details, contact preferences, date of birth, identification documents
  • Results of internal assessments and externally set tests
  • Pupil and curricular records
  • Characteristics, such as ethnic background, eligibility for free school meals, or special educational needs
  • Exclusion information
  • Details of any medical conditions, including physical and mental health
  • Attendance information
  • Safeguarding information
  • Details of any support received, including care packages, plans and support providers
  • Photographs
  • CCTV images captured in school

 

We may also hold data about staff and students that we have received from other organisations, including other schools, local authorities and the Department for Education.

 

Why we use this data

We use this data to:

  • Support pupil learning
  • Support monitor and report on pupil progress
  • Support provide appropriate pastoral care
  • Protect pupil welfare
  • Assess the quality of our services
  • Support educational research

 

  • Comply with the law regarding data sharing
  • Provide a service to customers to monitor student and staff activity
  • Communicate with customers via various communication platforms

 

Our legal basis for using this data

We only collect and use staff and students’ personal data when the law allows us to. Most commonly, we process it where:

  • We need to comply with a legal obligation
  • We need it to perform an official task in the public interest

Less commonly, we may also process staff and students’ personal data in situations where:

  • We have obtained consent to use it in a certain way
  • We need to protect the individual’s vital interests (or someone else’s interests)

Where we have obtained consent to use staff and students’ personal data, this consent can be withdrawn at any time. We will make this clear when we ask for consent and explain how consent can be withdrawn.

Some of the reasons listed above for collecting and using staff and students’ personal data overlap, and there may be several grounds which justify our use of this data.

 

Collecting this information

While the majority of information we collect about staff and students is mandatory, there is some information that can be provided voluntarily.

Whenever we seek to collect information from you or your child, we make it clear whether providing it is mandatory or optional. If it is mandatory, we will explain the possible consequences of not complying.

 

How we store this data

We keep personal information about staff and students while we are supporting their school or business. We may also keep it beyond their employment or attendance at school if this is necessary, in order to comply with our legal obligations. Our records retention policy sets out how long we keep information about staff and students.

To view our policy please request a copy of policy GDPR Doc 2.4 from the ICT support helpdesk.

 

Data sharing

We do not share information about staff and students with any third party without consent unless the law and our policies allow us to do so.

Where it is legally required, or necessary (and it complies with data protection law) we may share personal information about staff and students with:

  • Local Authorities
  • The Department for Education
  • The students’ family and representatives
  • Educators and examining bodies
  • Our regulator ICO
  • Suppliers and service providers – to enable them to provide the service we have contracted them for
  • Financial organisations
  • Central and local government
  • Our auditors
  • Survey and research organisations
  • Health authorities
  • Security organisations
  • Health and social welfare organisations
  • Professional advisers and consultants
  • Charities and voluntary organisations
  • Police forces, courts, tribunals
  • Professional bodies

 

 

Youth support services

Once our staff and students reach the age of 13, we are legally required to pass on certain information about them to the local authority and/or youth service provider as they have legal responsibilities regarding the education or training of 13-19 year-olds.

This information enables it to provide youth support services, post-16 education and training services, and careers advisers.

Parents/carers, or staff and students once aged 16 or over, can contact our data protection officer to request that we only pass the individual’s name, address and date of birth to the local authority and/or youth service provider.

Transferring data internationally

Where we transfer personal data to a country or territory outside the European Economic Area, we will do so in accordance with data protection law.

 

Customers, staff, parent and students’ rights regarding personal data

Individuals have a right to make a ‘subject access request’ to gain access to personal information that the school holds about them.

Parents/carers can make a request with respect to their child’s data where the child is not considered mature enough to understand their rights over their own data (usually under the age of 12), or where the child has provided consent.

Customers, staff and parents also have the right to make a subject access request with respect to any personal data we hold about them.

If you make a subject access request, and if we do hold information about yourself or your child, we will:

  • Give you a description of it
  • Tell you why we are holding and processing it, and how long we will keep it for
  • Explain where we got it from, if not from you or your child
  • Tell you who it has been, or will be, shared with
  • Let you know whether any automated decision-making is being applied to the data, and any consequences of this
  • Give you a copy of the information in an intelligible form

Individuals also have the right for their personal information to be transmitted electronically to another organisation in certain circumstances.

If you would like to make a request please contact our school office.

 

Other rights

Under data protection law, individuals have certain rights regarding how their personal data is used and kept safe, including the right to:

  • Object to the use of personal data if it would cause, or is causing, damage or distress
  • Prevent it being used to send direct marketing
  • Object to decisions being taken by automated means (by a computer or machine, rather than by a person)
  • In certain circumstances, have inaccurate personal data corrected, deleted or destroyed, or restrict processing
  • Claim compensation for damages caused by a breach of the data protection regulations

To exercise any of these rights, please contact our data protection officer.

 

Complaints

We take any complaints about our collection and use of personal information very seriously.

If you think that our collection or use of personal information is unfair, misleading or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance.

To make a complaint, please contact our data protection officer.

Alternatively, you can make a complaint to the Information Commissioner’s Office:

  • Report a concern online at https://ico.org.uk/concerns/
  • Call 0303 123 1113
  • Or write to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

 

Contact us

If you have any questions, concerns or would like more information about anything mentioned in this privacy notice, please contact our ICT Support helpdesk.